Director, Technology Services

Job Title:

Director, Technology Services

Grade Level/Terms of Employment:

Grade 133.2/260 Days (12 months)

FLSA Status:

Exempt

Work Location:

Central Office

Immediate Supervisor:

Chief Operating Officer

General Description:

The Director, Technology Services provides leadership and oversight in the division-wide implementation of technology services including technology integration, networking, communications, database services, applications, and student information systems development/maintenance, web, and portal services and technology asset purchase and maintenance. This work ensures systems are aligned to effectively and reliably support students and staff across the division as related to teaching and learning.

Essential Duties and Responsibilities:

Works collaboratively with school and administrative leadership to provide strategic and tactical direction to ensure that technology aligns with, and supports teaching and learning

Leverages the power of technology to provide educators with access to data, content, resources, expertise, and professional learning experiences that enable and inspire more effective teaching to support personalized learning

Leads the design and implementation of a division-wide technology plan

Leads and evaluates the performance of teams responsible for application development and support, network and server operations, data and communications, computer services, and records management

Directs the administration of network security policies, activities, and standards, including defense against security breaches and vulnerability issues

Improves process automation and data utilization strategies to provide meaningful data to drive decision making

Manages the department budget to ensure alignment of resources and evaluates technology purchases that are cost-effective and maintain our 1:1 technology program and infrastructure

Directs the customer service desk and desktop support team

Develops scope of work for all technology Requests for Proposals and any additional technology-related procurements

Provides an integrated infrastructure that is reliable, accessible, and efficient (inclusive of network, hardware, and software) ensuring a seamless learning and working process

Provides technical information and recommendations supporting the planning, design and construction, and renovation of school facilities

Provides high-quality customer service and maintains collaborative working relationships with other members of departments, school personnel, students, and parents, and commits to meeting the expectations and requirements of internal and external stakeholders

Engages in ongoing professional development to keep current in emerging technologies

Performs other duties as assigned

Qualifications:

Bachelor’s Degree with specialization in Business Administration, Information Systems, or a related field required; Master's preferred

Minimum of five years of successful management experience supervising the operations and staff of an IT department; urban school division experience preferred

Experience with technology funding sources preferred

Outstanding interpersonal and teamwork skills; ability to work collaboratively with internal and external stakeholders

Strong organizational skills, including keen attention to detail and ease at managing competing demands and determining priorities independently

Experience working in a fast-paced, entrepreneurial environment; adaptable when managing multiple, shifting priorities; comfortable with ambiguity

Excellent verbal and written communication skills; ability to communicate complex ideas simply and succinctly

Strong computer and technology skills; proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and Google Suite

Bilingual/fluency in Spanish preferred

HOW TO APPLY: All applicants (including RPS employees) must submit an online application. Please access the website at: www.rvaschools.net

Please upload the following information with your application: a current resume, transcript, and license if applicable. Three references names and contact information will be required if you progress to the interview step of the selection process. Richmond Public Schools will conduct a background investigation, fingerprinting, and tuberculosis screening as a condition of employment. EOE.