Systems Administrator

Job Title: Systems Administrator

FLSA Status: Exempt

Pay Grade: 103

Work Days: 226

Reports To: Director of Technology

Primary Purpose

Design, implement, maintain, and support IT infrastructure for internal and external customer environments, including Windows and Linux servers, virtualization, application hosting, endpoint management, and backup and recovery systems. Proactively resolve technical issues, develop effective solutions, and collaborate with staff to maintain reliable, secure, and modern technology services.

Qualifications

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education/Certification

Associate degree or equivalent experience

Relevant industry certifications in Microsoft, virtualization, Linux, cloud or related infrastructure technologies preferred

Special Knowledge/Skills

Strong knowledge of systems administration and infrastructure technologies in complex, mixed-platform environments

Experience administering Microsoft Windows Server environments and supporting technologies such as DNS, DHCP, IIS, PowerShell, certificates, and public key infrastructure (PKI)

Experience with or working knowledge of Linux server administration

Experience with Microsoft cloud identity and management technologies such as Microsoft Entra ID and Microsoft Intune

Working knowledge of virtualization technologies and concepts; experience with VMware or similar enterprise virtualization platforms preferred

Familiarity with enterprise backup, recovery, and disaster recovery technologies and practices

Familiarity with web and application hosting technologies, including IIS, Apache, and related infrastructure

Experience with scripting or automation and demonstrated ability to use scripting to improve administrative processes and solve technical problems

Familiarity with infrastructure automation, configuration management, infrastructure-as-code, APIs, Gitlab, or similar modern infrastructure management practices preferred

Strong analytical and troubleshooting skills, including the ability to independently investigate unfamiliar technical problems and develop effective solutions

Ability to learn and adapt to new technologies, platforms, and methods as infrastructure and organizational needs evolve

Ability to independently plan, prioritize, and own technical projects from identification of need through implementation and ongoing support

Ability to recognize when collaboration or additional expertise is needed and effectively communicate technical work, risks, decisions, and progress with team members

Strong technical documentation, written communication, and oral communication skills

Strong organizational and interpersonal skills

Experience

Five years of progressively responsible experience in systems administration, infrastructure engineering, or a related information technology role preferred

Demonstrated experience supporting production technology environments and independently troubleshooting complex systems

Equivalent combinations of relevant experience, education, certifications, and demonstrated technical expertise may be considered

Essential Duties and Responsibilities

*This job description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with this job. They are intended to be accurate reflections of those principal job elements essential for making fair hiring and pay decisions.

**This position may be partially or completely funded using grant and/or federal monies and is assigned programs to include activities designed to enhance the effective and coordinated use of funds.

Oversee installation, testing, and issue resolution for hardware, software, and upgrades

Administer and support server environments, cloud services, virtualization platforms, and related infrastructure

Implement and maintain system configurations and perform systems maintenance

Independently investigate complex technical problems and identify solutions

Monitor and analyze system utilization; recommend improvements

Support and oversee system and network security measures

Plan and execute assigned technology projects while effectively communicating status, risks, and technical decisions with team members and stakeholders

Develop and implement regular backup procedures and data restoration

Support web hosting infrastructure and application deployment and maintenance

Maintain documentation for client networks and systems

Assist in developing and implementing disaster recovery plans

Coordinate with software and hardware vendors for product support

Develop and maintain network design and configuration documentation

Consult with end users to identify needs, analyze specifications, and resolve problems

Recommend acquisition of software and hardware for district needs

Compile, maintain, and file required reports, records, and documents

Attend work daily in order to meet the goals and objectives of the ESC

Perform other duties as assigned

Supervisory Duties

None

Equipment/Specialized Software Used

Computers, projection devices, control panels in meeting rooms, printers, file servers, productivity software, software specific to the job assignment, network resources, internet resources, and other hardware and software necessary to perform the functions of the job effectively and efficiently. Hand tools and test instruments for electronic repairs and cable installations.

Working Conditions (Mental Demands/Physical Demands/Environmental Factors)

Mental: Public relations and people skills are always required, work with frequent interruptions, and maintain professional composure and confidentiality under stress.

Physical: Occasional prolonged and irregular hours, ability to move tables and chairs and load/unload boxes and materials. Prolonged use of a computer. Frequent region and state-wide travel.

Environmental: Open cubicles/workstations

Evaluation

Annual performance evaluation will be performed in accordance with the adopted policies of the Education Service Center Region 11. Employment in this position is contingent upon performance, need, and funding.

Revision Date: August 2026

Benefits at ESC Region 11

$645 monthly contribution for Medical Insurance

Competitive Pay and Growth Opportunities

Retirement Account Matching Program

HSA, FSA, Dental, Vision, Life, Cancer Insurance Offered

10 Local Sick Paid Days provided Annually (Per School Year)

5 State Personal Paid Leave Days provided Annually (Per School Year)