Technology Specialist - Labelle

- Position Type:
Technology/Technology Specialist - Date Posted:
10/26/2026 - Location:
Information Technology - High school diploma or equivalent.
- Basic computer skills and an interest in learning computer hardware repair, troubleshooting, and technical support.
- Familiarity with Chromebooks, Google Workspace, or similar technology preferred.
- Ability to learn and use the district's help desk ticketing system, asset management system, and established technology support procedures.
- Ability to follow instructions, learn new technical skills, accept feedback, and apply training to daily responsibilities.
- Strong organizational skills and attention to detail, particularly when managing device repairs, inventory, and documentation.
- Ability to prioritize assignments, manage multiple tasks, and work independently with increasing proficiency.
- Effective verbal and written communication skills, problem-solving abilities, and the ability to work collaboratively with coworkers and end users.
- Commitment to providing professional, courteous, and helpful customer service.
- Ability to maintain confidentiality and follow district technology security requirements and procedures.
- Such alternatives to the above qualifications as the School Board may find appropriate and acceptable.
- Previous experience repairing or troubleshooting computers, Chromebooks, or other electronic devices.
- Experience using Google Workspace for Education or ChromeOS.
- Familiarity with Google Admin Console, Chromebook enrollment, and device management.
- Experience with help desk ticketing systems or technology inventory and asset management systems.
- Relevant IT coursework, technical training, or industry certifications.
- Troubleshoot common hardware, software, connectivity, printing, account access, and end-user technology issues.
- Provide technical assistance to teachers, administrators, and other district employees with district-issued devices and supported technology applications.
- Assist users with Google Workspace for Education, including Google Admin, Gmail, Google Drive, Docs, Sheets, Slides, Classroom, and related district-supported services.
- Assist with Chromebook configuration, login issues, application access, and other Google-related technical issues.
- Lead and coordinate the district's summer Chromebook inventory process in LaBelle, working with an assigned team to collect, inspect, organize, track, and prepare Chromebooks for the upcoming school year. Ensure inventory records are accurate and communicate any missing, damaged, or unaccounted-for devices to IT leadership.
- Document troubleshooting steps, actions taken, and resolutions in help desk tickets.
- Escalate complex or unresolved issues to the appropriate IT team member and follow up as needed.
- Communicate professionally with users regarding ticket status, troubleshooting steps, and resolution timelines.
- Use the district's designated asset management system to maintain accurate technology inventory and device records.
- Record device assignments, serial numbers, asset tags, repair history, status changes, and other required inventory information.
- Assist with inventory audits, device collection, equipment transfers, and technology deployment activities.
- Document repairs, equipment movements, and inventory changes according to district procedures.
- Protect district equipment, user information, and confidential student and employee data.
- Follow district technology procedures, security requirements, and acceptable-use policies.
- Maintain an organized repair workspace and properly care for equipment and tools.
- Collaborate with IT staff and school media specialists to support district technology operations and service delivery.
- Participate in training and professional development to develop technical knowledge and improve troubleshooting skills.
- Perform other related duties as assigned by IT leadership.
| Technology Specialist - Labelle | JobID: 4017 |
JOB TITLE/ASSIGNMENT |
Position: Technology Specialist (Non-Instructional Bargaining)
Minimum Qualifications and Knowledge
Preferred Qualifications
Job Goal
To provide reliable technology support for Hendry County School District by repairing and maintaining student and staff Chromebooks district-wide, collaborating with school media specialists to support Chromebook management, and resolving help desk tickets for LaBelle schools and district locations. This entry-level position is intended to develop the employee's technical skills and knowledge in Chromebook repair, Google Workspace, help desk support, and technology asset management while supporting the district's technology needs.
Reports To
Director of Technology or Assistant Director of Technology
RESPONSIBILITIES/DUTIES |
Performance Responsibilities
Examples of work as listed in this job specification are not necessarily descriptive of any one position in this class. The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.
PHYSICAL REQUIREMENTS |
Light Work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force as frequently as needed to move objects. Ability to actively perform work in classroom, office, and other business and community settings. Ability to move freely and perform duties in numerous locations throughout the day (typically involving frequent standing, walking, sitting, bending, and lifting). Exposure to noise and activity of a school setting. Exposure to weather conditions. Ability to travel outside the district for a variety of meetings and conferences.
TERMS OF EMPLOYMENT |
Calendar Months: 12 Month
Salary Schedule: Non-Instructional (Bargaining) Pay Grade: 26
Salary and Benefits as determined and approved annually by Hendry County School Board.
EVALUATION |
Performance of this job will be evaluated annually in accordance with School Board Policies for evaluation of administrative personnel.
ADDITIONAL CONDITIONS |
Conditions for continued employment if applicable: ____________________________________
______________________________________________________________________________
ACKNOWLEDGEMENT |
This job description is intended to provide an overview of the requirements of the position. As such, it is not necessarily all inclusive, and the job may require other essential and/or non-essential functions, tasks, duties, or responsibilities not listed herein. The District reserves the sole right to add, modify, or exclude any essential or non-essential requirements at any time with or without notice. Nothing in this job description, nor the completion of any requirement of the job by the employee, is intended to create a contract of employment of any type.
Employee Signature: ________________________________ Date: ______________________
Employee Printed Name: _________________________________
Attachment(s):