Success Coach

JOB TITLE: Success Coach REPORTS TO: Director of Student Success

LOCATION: Must be able to commute to the Little Rock, AR campus daily.

STATUS: Open until filled. Target Start Date: ASAP

TERMS OF EMPLOYMENT: Commence July 1, 2026 through June 30, 2027. Compensation will be prorated based on the hiring date and successful completion of the background check. Benefits package offered. NOTE: Precise placement within the salary range will be determined based upon education and experience.

POSITION SUMMARY: Graduate Arkansas, Inc. is seeking a dedicated and compassionate Success Coach to provide comprehensive academic, social, and emotional support to our diverse student population. This position will work directly with students ages 14-21 to remove barriers to success, implement personalized action plans, and ensure students have the resources and guidance needed to achieve their educational and career goals. The ideal candidate will be fluent in both Spanish and English to effectively serve our multilingual student community and engage with Spanish-speaking families.

KEY RESPONSIBILITIES

Provide individualized coaching and mentoring to a caseload of students, conducting regular check-ins and progress monitoring

Implement personalized success plans that address academic, social-emotional, and career readiness needs

Conduct outreach to at-risk students and their families in both English and Spanish to build strong support networks

Facilitate group workshops and seminars on study skills, time management, goal setting, and life skills in both languages

Collaborate with teachers, counselors, and administrators to identify students needing additional support

Connect students with community resources, including mental health services, housing assistance, and other support services

Maintain detailed documentation of student interactions, progress, and outcomes in student information systems

Support college and career exploration activities, including assistance with applications and financial aid

Monitor student attendance, grades, and engagement to identify early warning signs and intervene proactively

Participate in professional development activities to enhance coaching skills and cultural competency

QUALIFICATIONS:

Bachelor's degree in Education, Psychology, Social Work, Counseling, or related field (required)

Fluency in both Spanish and English (speaking, reading, and writing) - PREFFERED

Minimum of 2 years experience working with youth or in educational settings

Experience working with diverse, at-risk student populations preferred

Strong interpersonal and communication skills with ability to build rapport across cultures

Knowledge of academic support strategies and social-emotional learning principles

Understanding of cultural sensitivity and ability to work effectively with multicultural populations

Proficiency with technology including Google Suite, student information systems, and virtual meeting platforms

Valid Arkansas driver's license and current TB test

Ability to perform in an indoor office/classroom environment with some physical requirements including sitting, standing, and occasional lifting of light objects

This position combines direct student support with cultural bridge-building to ensure all students, regardless of language or background, have equitable access to resources and opportunities for success.

ENVIRONMENT: The Success Coach will work in a collaborative educational environment that values diversity and inclusion. This role requires flexibility to work across multiple campuses or in virtual settings as needed, and may occasionally require evening or weekend hours for family engagement activities or student events. The position involves working with students facing various challenges and requires emotional resilience and professional boundaries.

Benefits: You will be eligible for our comprehensive benefits package, which includes Vision, Dental, Health and Basic Life/ AD&D insurance. All benefits are covered by Graduate Arkansas unless additional participants are added to your plan. Graduate Arkansas does require participation in the Arkansas Teacher Retirement System.