Para 2, Timpanogos Middle

Para 2: Timpanogos Middle |
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| Requirements | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
QualificationsRequired- Familiarity with macOS and iPadOS.
- Strong communication and customer service skills.
- Ability to work independently and manage multiple tasks.
- Basic understanding of common educational technology tools.
Working Conditions- Schoolbased environment with regular interaction with students and teachers.
- Some lifting/moving of devices and carts (up to ~25–30 lbs).
Ideal CandidateSomeone patient, techsavvy, and eager to help students succeed by keeping technology running smoothly — especially in a Macbased ecosystem. |
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| Description | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
PA2 - School Technology Aide – Mac Environment, 27 hours/week @ Timpanogos Middle SchoolPosition Summary Key ResponsibilitiesTechnical Support- Provide firstlevel support for macOS devices, iPads, and related peripherals.
- Troubleshoot hardware and software issues, including login problems, app installs, network connectivity, printing, and classroom A/V setups.
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Assist with account issues
Device Management-
Help maintain and deploy devices using MDM tools
- Prepare devices for student use, including imaging, setup, updates, and configuration.
- Perform basic hardware maintenance (keyboards, screens, cases, chargers, etc.).
Inventory & Documentation- Assist with tracking technology inventory including MacBooks, iPads, carts, accessories, and classroom equipment.
- Document completed work orders and update ticketing systems.
- Maintain organized storage areas and charging carts.
Customer Service & Training- Provide friendly, patient assistance to students and staff.
- Educate users on proper device care and basic troubleshooting steps.
- Support teachers during technologyintegrated lessons or testing windows.
Network & Classroom Support- Assist with basic WiFi troubleshooting under the direction of district tech staff.
- Help ensure classroom tech—such as Apple TVs, projectors, printers, and sound systems—is functioning properly.
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| Application Procedure | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||