Temporary Technician, Systems Support I (2026-2027) (10232)

JOB DESCRIPTION

Job Title

Technician, Temporary Systems Support I

Evaluation Type

Paraprofessional

Department

Information Technology

Pay Grade

Temp / Sub

FLSA

Non-Exempt

Date Revised

February 2025

Supervisor

Admin of IT Operations

BASIC FUNCTION & RESPONSIBILITY: To provide essential Level 1 technical support and on-site maintenance for the District’s hardware and software resources. The IT Systems Support Technician serves as the first point of contact for campus-based technology needs, ensuring that classroom and administrative equipment is functional, properly installed, and effectively maintained to support daily educational operations.

KNOWLEDGE, SKILLS & ABILITIES:

Knowledge of computer workstation setup ( various systems i.e. PC, Apple, Linux, etc.)

Knowledge of computer hardware and software applications ( various systems i.e. PC, Apple, Linux, etc .)

Knowledge of computer mobile devices ( various systems i.e. Apple, Android, Windows, etc.)

Ability to install, maintain, and repair computers and peripherals, including printers, scanners, and presentation devices

Ability to install and maintain network cables and hardware

Ability to diagnose problems and perform repairs

ENTRY QUALIFICATIONS: High school diploma or GED; 3-5 years of experience in an IT support role; MTA, MCA, A+, network+, or equivalent certification in relevant programs preferred

CHARACTERISTIC DUTIES & RESPONSIBILITIES: The essential functions, pursuant to the Americans with Disabilities Act, may include the characteristic duties, responsibilities, knowledge, skills, and abilities noted herein; however, this is not a comprehensive listing of all functions and tasks performed by positions found in this job description.

Management of Administrative, Fiscal and/or Facilities Functions:

Install and upgrade computers, mobile devices, and peripherals throughout the district

Relocate computer hardware, peripherals, mobile devices, and equipment as needed

Install and configure software as needed

Diagnose and repair equipment, including printers, mobile devices, and personal computers

Maintain accurate records of time and materials required to perform repairs and service; Document all work performed and keep accurate inventory records

Operate tools and equipment according to prescribed safety procedures

Follow established safety procedures and techniques to perform job duties, including lifting, climbing and carrying

Organization Improvement:

Work collaboratively to improve programs

Professional Growth and Development:

Participate in professional development that increases effectiveness and improves District performance

School/Community Relations:

Interact positively with employees and the community to provide needed information and to promote the District in a favorable manner

Organization Morale:

Participate in team building activities and the decision-making process as appropriate

Communicate and collaborate with campus/department staff to enhance service delivery and customer satisfaction

Other Responsibilities:

Comply with policies established by federal and state law, including but not limited to State Board of Education and local Board policy

Perform other job-related duties as assigned

SUPERVISION EXERCISED: None

EQUIPMENT USED:

Hand tools

Test instruments for electronic repairs and cable installations

Personal computers and peripherals

PHYSICAL & MENTAL DEMANDS:

Climbing, stooping, bending, and kneeling; frequent use of small hand tools and electronic test equipment

Frequent district wide travel

Occasional prolonged irregular hours

May be required to be on call 24 hours a day

Maintain emotional control under stress

Work with frequent interruptions

Lift up to 50 lbs. occasionally

ENVIRONMENTAL FACTORS:

Work is normally performed in both indoor and outdoor environments

Work involves frequent exposure to mechanical and electrical hazards