School Clerical Specialist I/II (10-Month)
Norfolk City Public Schools · Norfolk, VA
$18 – $31 per hour
Job description
Full-Time and Permanent; 7.5 Hours/Day; 200 Days/Year; 10 Months/Year
CURRENT VACANCIES:
NORTHSIDE MIDDLE SCHOOL (SCHOOL CLERICAL SPECIALIST I - Grade EE)
BOOKER T. WASHINGTON HIGH (SCHOOL CLERICAL SPECIALIST II - Grade GG)
Note: You will be placed on the respective salary Grade based on the position you are hired for.
The School Clerical Specialist provides clerical and administrative support to ensure the school’s main office operates efficiently each day. This role serves as a key point of contact for students, families, and staff and supports student services, attendance, records management, and general office functions. The position requires strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced school environment.
Minimum Qualifications
High school diploma or equivalent
Minimum of one (1) year of clerical or administrative experience, preferably in a school or similar office setting
Additional education (college coursework) and customer service experience preferred, or an equivalent combination of education and experience.
Key Responsibilities
Front Office & Administrative Support
Provide daily clerical and administrative support to the school’s main office.
Serve as a receptionist, greeting visitors and directing inquiries to appropriate staff.
Support administrators, counselors, and teachers with clerical tasks and office operations.
Schedule appointments, meetings, and conferences for students, parents, and staff.
Student Records & Data Management
Register new students, process withdrawals, and maintain student records and files.
Process transcripts, graduation data, and scholarship information.
Maintain accurate and confidential student records in accordance with established procedures.
Attendance & Student Services
Track attendance and perform student accounting functions.
Assist with scheduling student meetings with teachers and school counselors.
Support communication with families regarding attendance and student services.
Financial & Payroll Support
Receive and account for student activity funds in accordance with established procedures.
Assist with payroll-related processes and documentation as assigned.
Clerical & Office Operations
Prepare and process documents including forms, letters, reports, newsletters, vouchers, and other materials.
Maintain filing systems and ensure accurate recordkeeping.
Monitor and maintain office supply inventory.
Assist with substitute notification and coordination as needed.
Professional Responsibilities
Perform duties under the general supervision of the School Office Manager.
Maintain confidentiality of student and staff information.
Provide courteous and professional customer service to all stakeholders.
Perform additional duties as assigned to support school operations.
Knowledge, Skills, and Abilities
Knowledge of general office procedures and clerical practices
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
Strong organizational and recordkeeping skills
Effective communication and customer service skills
Ability to work collaboratively with staff, students, and families
Basic proficiency in computer applications and office equipment
Ability to maintain confidentiality and professionalism
Working Conditions and Physical Requirements
Work is performed in a school office environment.
Duties may require sitting, standing, walking, bending, and lifting light materials.
Work involves exposure to normal day-to-day conditions and routine risks associated with a school environment.
Supervision & Reporting
The School Clerical Specialist reports to the School Office Manager and performs duties in accordance with school and division policies and procedures.
Listed from the district's public job board. To report an error in this listing, email [email protected].
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