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School Clerical Specialist I/II (10-Month)

Norfolk City Public Schools · Norfolk, VA

Posted Oct 20, 2026 · Apply by Nov 1, 2026

$18 – $31 per hour

Apply on school website

Job description

Full-Time and Permanent; 7.5 Hours/Day; 200 Days/Year; 10 Months/Year

CURRENT VACANCIES:

NORTHSIDE MIDDLE SCHOOL (SCHOOL CLERICAL SPECIALIST I - Grade EE)

BOOKER T. WASHINGTON HIGH (SCHOOL CLERICAL SPECIALIST II - Grade GG)

Note: You will be placed on the respective salary Grade based on the position you are hired for.

The School Clerical Specialist provides clerical and administrative support to ensure the school’s main office operates efficiently each day. This role serves as a key point of contact for students, families, and staff and supports student services, attendance, records management, and general office functions. The position requires strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced school environment.

Minimum Qualifications

High school diploma or equivalent

Minimum of one (1) year of clerical or administrative experience, preferably in a school or similar office setting

Additional education (college coursework) and customer service experience preferred, or an equivalent combination of education and experience.

Key Responsibilities

Front Office & Administrative Support

Provide daily clerical and administrative support to the school’s main office.

Serve as a receptionist, greeting visitors and directing inquiries to appropriate staff.

Support administrators, counselors, and teachers with clerical tasks and office operations.

Schedule appointments, meetings, and conferences for students, parents, and staff.

Student Records & Data Management

Register new students, process withdrawals, and maintain student records and files.

Process transcripts, graduation data, and scholarship information.

Maintain accurate and confidential student records in accordance with established procedures.

Attendance & Student Services

Track attendance and perform student accounting functions.

Assist with scheduling student meetings with teachers and school counselors.

Support communication with families regarding attendance and student services.

Financial & Payroll Support

Receive and account for student activity funds in accordance with established procedures.

Assist with payroll-related processes and documentation as assigned.

Clerical & Office Operations

Prepare and process documents including forms, letters, reports, newsletters, vouchers, and other materials.

Maintain filing systems and ensure accurate recordkeeping.

Monitor and maintain office supply inventory.

Assist with substitute notification and coordination as needed.

Professional Responsibilities

Perform duties under the general supervision of the School Office Manager.

Maintain confidentiality of student and staff information.

Provide courteous and professional customer service to all stakeholders.

Perform additional duties as assigned to support school operations.

Knowledge, Skills, and Abilities

Knowledge of general office procedures and clerical practices

Ability to manage multiple tasks and prioritize effectively in a fast-paced environment

Strong organizational and recordkeeping skills

Effective communication and customer service skills

Ability to work collaboratively with staff, students, and families

Basic proficiency in computer applications and office equipment

Ability to maintain confidentiality and professionalism

Working Conditions and Physical Requirements

Work is performed in a school office environment.

Duties may require sitting, standing, walking, bending, and lifting light materials.

Work involves exposure to normal day-to-day conditions and routine risks associated with a school environment.

Supervision & Reporting

The School Clerical Specialist reports to the School Office Manager and performs duties in accordance with school and division policies and procedures.

Listed from the district's public job board. To report an error in this listing, email [email protected].

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