Health Office Assistant On-Call Substitute

- Position Type:
Support Staff - Date Posted:
10/20/2026 - Location:
District Wide - Date Available:
10/26/2026 - Commitment to the Mission and Values
- Exhibits attitudes and behaviors that demonstrate dedication to our mission which is the achievement of academic and personal excellence for every student.
- Demonstrates commitment to the school's shared core values of Respect, Responsibility, Compassion, Justice, Courage, Integrity, Hope, and Wisdom.
- Utilize the mission and values to determine priorities.
- Customer Experience
- Provides exceptional customer service to students, families, and co-workers on a daily basis by:
- Listening attentively, empathetically and following up to concerns expressed by students, families, and co-workers.
- Maintains professionalism and composure when interacting with management, employees, students and families by:
- Complying with all privacy policies and procedures.
- Being inclusive and respectful.
- Working well with others.
- Effectively presents and communicates information and responds to questions from co-workers, students, families, management, and the general public as deemed appropriate for the position.
- Quality of Service
- Accurately and timely completes position specific core roles and responsibilities that impact overall quality of service to students and family/guardian satisfaction.
- Ensures that students receive the best service possible by encouraging open communication with the management team, direct student contact personnel, personnel, and families. .
- Follows all community policies and procedures related to investigating, reporting and preventing maltreatment of vulnerable students.
- Leads and/or participates in quality improvement efforts in the school or with district initiatives as requested.
- Evaluate and attend to student health needs including the ability to check vital signs and operate general and specialized medical equipment when needed.
- Maintain accurate and timely documentation of; services in the health office, student health records, and state mandated immunization records on students.
- Implement individual health plans (IHP) and emergency health plans (EHP) for students with health conditions that require accommodations to attend school.
- Dispense medication and assure medication procedures are followed for all students.
- Monitor the health condition of students with medical conditions.
- Communicate with School Nurse, staff, parents, medical clinics and physician offices regarding student health needs.
- Maintain a health office, order supplies, and make copies as needed.
- Assist site with registration activities including the gathering of health and immunization records
- Attend required district and department in-services and training.
- Schedule and assist with implementation of immunization and health screening processes.
- Provide professional, timely, and accurate information when communicating with families/caregivers related to health needs of students.
- Provide education and interventions to students, families, and staff related to health problems and needs as assigned by the District School Nurse.
- Contribute to the development of and assure the use of written guidelines, protocols and standards for care in the health office.
- Assist in identifying a system of first aid and care for medical emergencies in each building in the absence of health staff.
- Assist in coordination of uniform assistance programs.
- Maintains confidentiality of sensitive information, adheres to the Family Educational Rights and Privacy Act (FERPA) regulations.
- Demonstrates familiarity with policies of the Duluth Public Schools District and state and federal regulations pertaining to education.
- Participates on committees and special projects and other related duties as assigned.
- Performs all other duties as assigned.
- Language / Communication Skills
- Ability to read, write, speak, listen and understand the English language.
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Ability to effectively present and communicate information and respond to questions.
- Gets along well with others and effectively works with teams.
- Reasoning Ability
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Availability & Attendance
- Work schedule may include hours up to eight hours in a day, or 40 hours in a week.
- Follows all attendance policies and procedures, including punctuality and proper timeclock or timesheet reporting.
- Computer Skills
- Computer proficiency with software programs and the ability to learn new computer technology and programs.
- Strong knowledge of instructional technology platforms and Google Workspace.
- Mathematical Skills
- Ability to apply concepts of basic math.
- The ability to analyze and understand data represented multiple ways (charts, graphs, etc.); identify trends or 'root causes' in data; and calculate with percentages.
- Psychology
- Basic knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation.
- Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
- Adjusting actions in relation to others' actions.
- Education
- Completion of a high school diploma or equivalent.
- Certification or Licensure
- CPR, First Aid, and Medication certification preferred at hire.
- Certified Nursing Assistant preferred.
- This position requires that the employee work under delegation of a licensed nurse.
- Experience
- 0 - 2 years' experience in working with children is preferred.
- Experience working in a related field is preferred.
| Health Office Assistant On-Call Substitute | JobID: 522 |
POSITION TITLE: Health Office Assistant On-Call Substitute
LOCATION: Raleigh Academy and North Star Academy
FLSA STATUS: Non-Exempt
DEPARTMENT: Health Office
REPORTS TO: District Nurse
Position Summary:
Under the direction of the School Nurse, the Health Office Assistant is responsible for ensuring a high quality of care to students, assisting the School Nurse in maintaining current and accurate medical health records for all students, and for serving as a resource for families/caregivers of students. This is an on-call substitute position working at both North Star Academy and Raleigh Academy locations.
Common Core Roles:
Key Position Specific Roles & Responsibilities:
Knowledge, Skills, and Abilities:
Minimum Job Requirements or Desired Qualifications:
Applicants may send resume, letter of interest and three references to [email protected]